Refund Policy
At SubsPk, we aim to deliver digital services reliably and securely. This policy explains how refunds, order corrections, and disputes are handled for customers in Pakistan.
When refunds are available
Refunds are considered when a product is not delivered, the order details are incorrect, or the service cannot be activated after verification. We resolve issues case by case and typically offer a refund or replacement when the error is on our side.
How to request a refund
- Contact us on WhatsApp with your order details.
- Attach the payment proof and explain the issue clearly.
- Wait for our support team to verify the order and confirm the next step.
What we do not refund
We do not usually refund orders where the customer provided incorrect account details, chose the wrong plan after activation, or changed their mind after a valid delivery. In such cases, we will help you correct the order if possible.
Dispute resolution
If a refund is approved, we will process the return to your original payment method or offer store credit. We strive to resolve issues quickly and keep the process transparent through WhatsApp.
Need more help?
If you have a question about refunds, delivery, or order corrections, contact our support team on WhatsApp. You can also visit our Contact page for more ways to reach us.