Privacy Policy

1. Introduction

Welcome to SubsPk ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and WhatsApp number when placing an order
• Payment screenshots uploaded for order verification
• Product requests and order details submitted via WhatsApp
• Messages and communications sent to us through WhatsApp

We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your digital service orders
• Verify payments made via JazzCash, EasyPaisa, or bank transfer
• Communicate with you about your order status via WhatsApp
• Improve our website and services
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our platform
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment screenshots are stored securely and accessed only by authorized personnel for order verification purposes.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are typically retained for 2 years for accounting and dispute resolution purposes.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent

To exercise these rights, contact us via WhatsApp at +923037104782.

8. Cookies

Our website uses essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites including WhatsApp and payment platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• WhatsApp: +923037104782
• Website: via the WhatsApp button on any page